Travel insurance

Start your search for a good value travel insurer by looking at Fairer Finance's spring ratings.

WARNING: Most travel insurance policies bought today will not cover any claims related to Covid-19. A limited number of insurers are offering medical cover if you fall ill with Covid-19 while abroad, or get stranded due to local lockdowns. Please check with your insurer what their Covid-19 cover is before buying a policy and before booking your holiday.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

NOTE: Due to the COVID-19 pandemic a number of travel insurance companies are not accepting new customers. These brands are shaded in grey in the comparison table.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

LV= i

LV=
63.83% 59% 75.7% 56.61% 64%
Gold

Direct Line i

Direct Line
62% 56% 73.31% 61.84% 63%
Gold

British Airways

British Airways
61% 75% 74.23% 41.29% 63%
Gold

First Direct

First Direct
67% 65% 70.4% 44.16% 62%
Gold

Bupa i

Bupa
62% 59% 78.61% 46.58% 62%
Gold

AA i

AA
58% 53% 72.59% 62% 61%
Gold

HSBC i

HSBC
62% 59% 71.74% 48.26% 60%
Gold

Aviva i

Aviva
62% 57% 70.4% 51.18% 60%
Gold

Churchill i

Churchill
54% 50% 73.31% 62.87% 60%
Gold

Admiral

Admiral
56% 54% 74.56% 55.47% 60%
Gold

TSB

TSB
65% 59% 70.4% 44.38% 60%
Gold

Post Office Money

Post Office Money
62% 59% 60.39% 57.35% 60%
Gold

Jet2.com

Jet2.com
63% 65% 66.86% 42.41% 59%
Gold

Saga

Saga
59% 54% 60.39% 60.05% 58%
Gold

Santander i

Santander
54% 52% 76.32% 49.59% 58%
Gold

Travsure

Travsure
59% 53% 64.09% 53.45% 57%
Silver

AXA

AXA
52% 45% 64.09% 63.24% 56%
Silver

Sainsbury's

Sainsbury's
55% 51% 72.81% 45.47% 56%
Silver

Allianz

Allianz
50% 49% 74.23% 48.96% 56%
Silver

Allianz Global Assistance

Allianz Global Assistance
50% 49% 74.23% 48.96% 56%
Silver

Marks & Spencer i

Marks & Spencer
56% 52% 70.4% 42.28% 55%
Silver

TUI

TUI
48% 45% 64.09% 62.46% 55%
Silver

AllClear

AllClear
59% 48% 60.55% 51% 55%
Silver

Go Travel Insurance

Go Travel Insurance
49.4% 38.32% 64.09% 66.33% 55%
Bronze

esure

esure
54% 43% 74.23% 45.92% 54%
Bronze

Avanti

Avanti
54% 47% 66.96% 48.58% 54%
Bronze

Endsleigh

Endsleigh
49% 41% 72.99% 53.28% 54%
Bronze

JustTravelCover.com

JustTravelCover.com
62% 44% 64.02% 45.38% 54%

Virgin Money

53% 46% 60.55% 51.86% 53%

Yorkshire Bank i

41% 41% 75.6% 52.22% 52%

Direct Travel Insurance

57% 40% 61.77% 50.8% 52%

InsureandGo

57% 42% 60.55% 48.71% 52%

Asda Money i

52% 46% 60.55% 49.61% 52%

Insurefor.com

52% 40% 66.86% 48.43% 52%

Staysure

52% 39% 67.49% 42.97% 50%

Co-operative Travel i

51% 47% 63.36% 39.79% 50%

CedarTreeInsurance.com

53% 35% 64.09% 48.59% 50%

More Than i

44% 37% 63.73% 53.44% 50%

Coverwise

50% 36% 64.09% 47.84% 49%

Legal & General

48% 37% 61.38% 50.17% 49%

BigBlueCover.com

46% 40% 65.64% 43.21% 49%

Multitrip.com

50% 35% 60.55% 47.39% 48%

EuropePlus

45% 48% 60.55% 37.01% 48%

Southdowns

44% 35% 64.52% 46.88% 48%

CoverForYou.com

44% 33% 64.09% 48.89% 47%

Debenhams

49% 48% 42.55% 43.84% 46%

Zurich i

36% 35% 65.79% 45.24% 46%

AnnualTravelInsurance.com

38% 32% 60.55% 50.16% 45%

CheapTravelInsurance.com

42% 32% 42.55% 47.27% 41%

Able2Travel

29% 31% 65.9% 37.13% 41%

Travel Insurance.co.uk

27% 22% 60.55% 50.65% 40%

AllSAFE

33% 25% 42.55% 52.47% 38%

Leisure Guard

36% 17% 65.36% 33.29% 38%

More customer experience ratings