Debenhams

Debenhams

Credit cards

Ranked 31st of 38 providers reviewed.

Customer happiness 43%
Customer trust 41%
Complaints performance 60%
Transparency rating 56%
Fairer Finance score
Reviewed Spring 2017
50%

Travel insurance

Ranked 31st of 54 providers reviewed.

Customer happiness 53%
Customer trust 41%
Complaints performance 59%
Transparency rating 51%
Fairer Finance score
Reviewed Spring 2017
51%

Car insurance

Debenhams

Car Insurance (ABC)

2 stars
Key and lock cover if lost i Unlimited
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i Unlimited
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 5

Debenhams

Car Insurance (Ageas)

3 stars
Key and lock cover if lost i £500
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £500
Replacing original audio/visual equipment i £1,000
Windscreen repair excess i £10
Windscreen replace excess i £60
24 hour telephone helpline i
Repairs guarantee (years) 3

Debenhams

Car Insurance (Axa)

2 stars
Key and lock cover if lost i £1000
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £1000
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £100
24 hour telephone helpline i
Repairs guarantee (years) 0

Debenhams

Car Insurance (Highway)

1 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £750
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 0

Debenhams

Car Insurance (Southern Rock)

3 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £0
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 5

Debenhams

Car Insurance (XS Direct)

1 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £0
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £0
24 hour telephone helpline i
Repairs guarantee (years) 0

Debenhams

Car Insurance (Aviva)

3 stars
Key and lock cover if lost i Unlimited
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i Unlimited
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) Lifetime

Debenhams

Car Insurance (Covea)

3 stars
Key and lock cover if lost i £1000
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £1000
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) Lifetime

Home insurance

Buildings & contents cover

Debenhams

Allianz Complete

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i 15% of Sum Insured
Trace & access i £7,500
Key and lock cover if lost i Unlimited
New for old i
Alternative accommodation i £250,000
Money kept at home i £750
24 hour telephone helpline i

Debenhams

Axa Extra

3 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i Sum Insured
Trace & access i £5,000
Key and lock cover if lost i £500
New for old i
Alternative accommodation i £200,000
Money kept at home i £500
24 hour telephone helpline i

Debenhams

Axa First

2 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £500
Trace & access i £5,000
Key and lock cover if lost i £500
New for old i
Alternative accommodation i £80,000
Money kept at home i £250
24 hour telephone helpline i

Debenhams

Covea Home (Sum Insured)

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £2,000
Trace & access i £5,000
Key and lock cover if lost i £500
New for old i
Alternative accommodation i £200,000
Money kept at home i £1,000
24 hour telephone helpline i

Debenhams

Covea Profile (Bedroom Rated)

3 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £2,000
Trace & access i £0
Key and lock cover if lost i £500
New for old i
Alternative accommodation i £30,000
Money kept at home i £500
24 hour telephone helpline i

Debenhams

Modus Home Insurance Plus

3 stars
Escape of water excess i £350
Matching items i
Theft from outbuildings i £3,000
Trace & access i £5,000
Key and lock cover if lost i £1,000
New for old i
Alternative accommodation i £50,000
Money kept at home i £750
24 hour telephone helpline i

Debenhams

Towergate Seasons Home

3 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £2,500
Trace & access i £5,000
Key and lock cover if lost i £750
New for old i
Alternative accommodation i 20% of Sum Insured
Money kept at home i £500
24 hour telephone helpline i

Debenhams

Towergate Platinum

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £2,500
Trace & access i £5,000
Key and lock cover if lost i £2,500
New for old i
Alternative accommodation i £30,000
Money kept at home i £1,000
24 hour telephone helpline i

Debenhams

eFlex

4 stars
Escape of water excess i £350
Matching items i
Theft from outbuildings i £2,500
Trace & access i £5,000
Key and lock cover if lost i £2,500
New for old i
Alternative accommodation i 20% of Sum Insured
Money kept at home i £500
24 hour telephone helpline i

Debenhams

Home Insurance (ABC/LV=)

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i Sum Insured
Trace & access i £5,000
Key and lock cover if lost i Unlimited
New for old i
Alternative accommodation i £25,000
Money kept at home i £500
24 hour telephone helpline i

Debenhams

House Guard Extra (Ageas)

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £1,000
Trace & access i Sum Insured
Key and lock cover if lost i £1,000
New for old i
Alternative accommodation i Unlimited
Money kept at home i £750
24 hour telephone helpline i

Debenhams

House Guard Prestige (Ageas)

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i Sum Insured
Trace & access i Sum Insured
Key and lock cover if lost i Sum Insured
New for old i
Alternative accommodation i Unlimited
Money kept at home i £1,000
24 hour telephone helpline i

Debenhams

Optima Bedrooms (Ageas)

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £3,000
Trace & access i £5,000
Key and lock cover if lost i £1,000
New for old i
Alternative accommodation i Unlimited
Money kept at home i £750
24 hour telephone helpline i

Debenhams

Optima Home (Ageas)

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £3,000
Trace & access i £5,000
Key and lock cover if lost i £1,000
New for old i
Alternative accommodation i Unlimited
Money kept at home i £750
24 hour telephone helpline i

Debenhams

Allianz Essentials

2 stars
Escape of water excess i £400
Matching items i
Theft from outbuildings i 15% of Sum Insured
Trace & access i £1,500
Key and lock cover if lost i Sum Insured
New for old i
Alternative accommodation i £45,000
Money kept at home i £0
24 hour telephone helpline i

Debenhams

Allianz Clear Advance

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £11,250
Trace & access i £5,000
Key and lock cover if lost i Sum Insured
New for old i
Alternative accommodation i £100,000
Money kept at home i £500
24 hour telephone helpline i

Buildings only

Debenhams

Optima Bedrooms (Ageas)

4 stars
Key and lock cover if lost i £1000
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £1000
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i Unlimited
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

Optima Home (Ageas)

4 stars
Key and lock cover if lost i £1000
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £1000
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i Unlimited
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

Allianz Essentials

2 stars
Key and lock cover if lost i £0
Trace & access i £1,500
Matching items i
Replacing keys and locks if stolen i £0
Property owner liability i £2,000,000
Escape of water excess i £400
Alternative accommodation i £45,000
24 hour telephone helpline i
Compulsory Excess i £150

Debenhams

Allianz Clear Advance

4 stars
Key and lock cover if lost i £0
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £0
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £100,000
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

Allianz Complete

5 stars
Key and lock cover if lost i Unlimited
Trace & access i £7,500
Matching items i
Replacing keys and locks if stolen i Unlimited
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £250,000
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

Axa Extra

4 stars
Key and lock cover if lost i £500
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £500
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £200,000
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

Axa First

4 stars
Key and lock cover if lost i £500
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £500
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £80,000
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

Covea Home (Sum Insured)

3 stars
Key and lock cover if lost i £0
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £0
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £200,000
24 hour telephone helpline i
Compulsory Excess i £50

Debenhams

Covea Profile (Bedroom Rated)

1 stars
Key and lock cover if lost i £0
Trace & access i £0
Matching items i
Replacing keys and locks if stolen i £0
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £30,000
24 hour telephone helpline i
Compulsory Excess i £50

Debenhams

Modus Home Insurance Plus

3 stars
Key and lock cover if lost i £1000
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £1000
Property owner liability i £2,000,000
Escape of water excess i £350
Alternative accommodation i £50,000
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

Towergate Seasons Home

3 stars
Key and lock cover if lost i £0
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £0
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £53,400
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

Towergate Platinum

3 stars
Key and lock cover if lost i £2500
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £2500
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £30,000
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

eFlex

4 stars
Key and lock cover if lost i £2500
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £2500
Property owner liability i £2,000,000
Escape of water excess i £350
Alternative accommodation i £53,400
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

Home Insurance (ABC/LV=)

3 stars
Key and lock cover if lost i Unlimited
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i Unlimited
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £25,000
24 hour telephone helpline i
Compulsory Excess i £50

Debenhams

House Guard Extra (Ageas)

4 stars
Key and lock cover if lost i £1000
Trace & access i sum insured
Matching items i
Replacing keys and locks if stolen i £1000
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i Unlimited
24 hour telephone helpline i
Compulsory Excess i £100

Debenhams

House Guard Prestige (Ageas)

4 stars
Key and lock cover if lost i Sum Insured
Trace & access i sum insured
Matching items i
Replacing keys and locks if stolen i Sum Insured
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i Unlimited
24 hour telephone helpline i
Compulsory Excess i £100

Contents only

Debenhams

Covea Profile (Bedroom Rated)

4 stars
Key and lock cover if lost i £500
Theft from outbuildings i £2,000
Matching Items i
Replacing keys and locks if stolen i £500
Compulsory Excess i
Money kept at home i £500
Alternative accommodation i £7,500
Bicycle cover i £750
24 hour telephone helpline i

Debenhams

Modus Home Insurance Plus

4 stars
Key and lock cover if lost i £1000
Theft from outbuildings i £3,000
Matching Items i
Replacing keys and locks if stolen i £1000
Compulsory Excess i
Money kept at home i £750
Alternative accommodation i £25,000
Bicycle cover i £500
24 hour telephone helpline i

Debenhams

Towergate Seasons Home

3 stars
Key and lock cover if lost i £750
Theft from outbuildings i £2,500
Matching Items i
Replacing keys and locks if stolen i £750
Compulsory Excess i
Money kept at home i £500
Alternative accommodation i 20% of Sum Insured
Bicycle cover i £0
24 hour telephone helpline i

Debenhams

Towergate Platinum

4 stars
Key and lock cover if lost i £2500
Theft from outbuildings i £2,500
Matching Items i
Replacing keys and locks if stolen i £2500
Compulsory Excess i
Money kept at home i £1,000
Alternative accommodation i 20% of Sum Insured
Bicycle cover i £0
24 hour telephone helpline i

Debenhams

eFlex

4 stars
Key and lock cover if lost i £2500
Theft from outbuildings i £2,500
Matching Items i
Replacing keys and locks if stolen i £2500
Compulsory Excess i
Money kept at home i £500
Alternative accommodation i 20% of Sum Insured
Bicycle cover i £500
24 hour telephone helpline i

Debenhams

Home Insurance (ABC/LV=)

4 stars
Key and lock cover if lost i Unlimited
Theft from outbuildings i Sum Insured
Matching Items i
Replacing keys and locks if stolen i Unlimited
Compulsory Excess i
Money kept at home i £500
Alternative accommodation i £25,000
Bicycle cover i Part of Sum Insured
24 hour telephone helpline i

Debenhams

House Guard Extra (Ageas)

4 stars
Key and lock cover if lost i £1000
Theft from outbuildings i £1,000
Matching Items i
Replacing keys and locks if stolen i £1000
Compulsory Excess i
Money kept at home i £750
Alternative accommodation i 20% of Sum Insured
Bicycle cover i Part of Sum Insured
24 hour telephone helpline i

Debenhams

House Guard Prestige (Ageas)

4 stars
Key and lock cover if lost i Sum Insured
Theft from outbuildings i Sum Insured
Matching Items i
Replacing keys and locks if stolen i Sum Insured
Compulsory Excess i
Money kept at home i £1,000
Alternative accommodation i 20% of Sum Insured
Bicycle cover i Part of Sum Insured
24 hour telephone helpline i

Debenhams

Optima Bedrooms (Ageas)

4 stars
Key and lock cover if lost i £1000
Theft from outbuildings i £3,000
Matching Items i
Replacing keys and locks if stolen i £1000
Compulsory Excess i
Money kept at home i £750
Alternative accommodation i Unlimited
Bicycle cover i Part of Sum Insured
24 hour telephone helpline i

Debenhams

Optima Home (Ageas)

4 stars
Key and lock cover if lost i £1000
Theft from outbuildings i £3,000
Matching Items i
Replacing keys and locks if stolen i £1000
Compulsory Excess i
Money kept at home i £750
Alternative accommodation i Unlimited
Bicycle cover i Part of Sum Insured
24 hour telephone helpline i

Debenhams

Allianz Essentials

3 stars
Key and lock cover if lost i Sum Insured
Theft from outbuildings i 15% of Sum Insured
Matching Items i
Replacing keys and locks if stolen i Sum Insured
Compulsory Excess i
Money kept at home i £0
Alternative accommodation i 15% of Sum Insured
Bicycle cover i £0
24 hour telephone helpline i

Debenhams

Allianz Clear Advance

4 stars
Key and lock cover if lost i Sum Insured
Theft from outbuildings i £11,250
Matching Items i
Replacing keys and locks if stolen i Sum Insured
Compulsory Excess i
Money kept at home i £500
Alternative accommodation i £15,000
Bicycle cover i £0
24 hour telephone helpline i

Debenhams

Allianz Complete

4 stars
Key and lock cover if lost i Sum Insured
Theft from outbuildings i 15% of Sum Insured
Matching Items i
Replacing keys and locks if stolen i Sum Insured
Compulsory Excess i
Money kept at home i £750
Alternative accommodation i 25% of Sum Insured
Bicycle cover i £0
24 hour telephone helpline i

Debenhams

Axa Extra

2 stars
Key and lock cover if lost i £500
Theft from outbuildings i Sum Insured
Matching Items i
Replacing keys and locks if stolen i £0
Compulsory Excess i
Money kept at home i £500
Alternative accommodation i £15,000
Bicycle cover i £0
24 hour telephone helpline i

Debenhams

Axa First

1 stars
Key and lock cover if lost i £250
Theft from outbuildings i £500
Matching Items i
Replacing keys and locks if stolen i £0
Compulsory Excess i
Money kept at home i £250
Alternative accommodation i £10,000
Bicycle cover i £0
24 hour telephone helpline i

Debenhams

Covea Home (Sum Insured)

4 stars
Key and lock cover if lost i £500
Theft from outbuildings i £2,000
Matching Items i
Replacing keys and locks if stolen i £500
Compulsory Excess i
Money kept at home i £1,000
Alternative accommodation i 20% of Sum Insured
Bicycle cover i £750
24 hour telephone helpline i

Travel insurance

Single trip travel insurance

Debenhams

Luxury

3 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,500
Medical excess i £0
Cutting your trip short i £5,000
Missing your departure i £1,500
Abandoning your trip after a long delay i £5,000
Losing your money i £300
Losing your passport i £500

Debenhams

Superior

3 stars
Medical cover i £10,000,000
Cancelling before you travel i £3,000
Losing your personal possessions i £1,500
Medical excess i £50
Cutting your trip short i £3,000
Missing your departure i £750
Abandoning your trip after a long delay i £3,000
Losing your money i £250
Losing your passport i £300

Debenhams

Standard

1 stars
Medical cover i £10,000,000
Cancelling before you travel i £1,000
Losing your personal possessions i £1,000
Medical excess i £175
Cutting your trip short i £1,000
Missing your departure i £500
Abandoning your trip after a long delay i £750
Losing your money i £200
Losing your passport i £200

Annual multi trip travel insurance

Debenhams

Luxury

3 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,500
Medical excess i £0
Cutting your trip short i £5,000
Maximum trip duration 31 days
Abandoning your trip after a long delay i £5,000
Losing your money i £300
Losing your passport i £500

Debenhams

Superior

3 stars
Medical cover i £10,000,000
Cancelling before you travel i £3,000
Losing your personal possessions i £1,500
Medical excess i £50
Cutting your trip short i £3,000
Maximum trip duration 31 days
Abandoning your trip after a long delay i £3,000
Losing your money i £250
Losing your passport i £300

Debenhams

Standard

1 stars
Medical cover i £10,000,000
Cancelling before you travel i £1,000
Losing your personal possessions i £1,000
Medical excess i £175
Cutting your trip short i £1,000
Maximum trip duration 31 days
Abandoning your trip after a long delay i £750
Losing your money i £200
Losing your passport i £200