Marshmallow, founded in 2015 and based in London, is an insuretech car insurance provider aimed at offering affordable car insurance to newcomers in the UK.
Our product ratings are designed to help you choose a quality product. We rate policies on the key features that are most important for the majority of customers.
Car insurance
7 products reviewed
Electric Car Insurance
4 products reviewed
Marshmallow
Plus Car Insurance
| Feature | Value |
|---|---|
| Courtesy car for duration of repair | Yes |
| Uninsured driver promise | Yes |
| Cover limit for lost keys |
£0.00
|
| 24hr helpline available | Yes |
| New car replacement | Yes |
| Courtesy car provided if stolen / total loss | Yes |
| Windscreen repair excess |
£25.00
|
| Windscreen replacement excess |
£115.00
|
| Cover limit for stolen keys |
£750.00
|
| Cover for replacing original audio/visual equipment |
Unlimited
|
| Repairs guarantee (years) |
Lifetime
|
| Vandalism | Yes |
Marshmallow
Original Car Insurance
| Feature | Value |
|---|---|
| Courtesy car for duration of repair | Yes |
| Uninsured driver promise | Yes |
| Cover limit for lost keys |
£0.00
|
| 24hr helpline available | Yes |
| New car replacement | Yes |
| Courtesy car provided if stolen / total loss | No |
| Windscreen repair excess |
£25.00
|
| Windscreen replacement excess |
£115.00
|
| Cover limit for stolen keys |
£750.00
|
| Cover for replacing original audio/visual equipment |
Unlimited
|
| Repairs guarantee (years) |
Lifetime
|
| Vandalism | Yes |
Marshmallow
Lighest Car Insurance
| Feature | Value |
|---|---|
| Courtesy car for duration of repair | No |
| Uninsured driver promise | No |
| Cover limit for lost keys |
£0.00
|
| 24hr helpline available | Yes |
| New car replacement | No |
| Courtesy car provided if stolen / total loss | No |
| Windscreen repair excess |
Windscreen repair not covered
|
| Windscreen replacement excess |
Windscreen replace not covered
|
| Cover limit for stolen keys |
£0.00
|
| Cover for replacing original audio/visual equipment |
£0.00
|
| Repairs guarantee (years) |
Lifetime
|
| Vandalism | Yes |
Marshmallow
Essential Car Insurance
| Feature | Value |
|---|---|
| Courtesy car for duration of repair | Yes |
| Uninsured driver promise | Yes |
| Cover limit for lost keys |
£0.00
|
| 24hr helpline available | Yes |
| New car replacement | No |
| Courtesy car provided if stolen / total loss | No |
| Windscreen repair excess |
Windscreen repair not covered
|
| Windscreen replacement excess |
Windscreen replace not covered
|
| Cover limit for stolen keys |
£0.00
|
| Cover for replacing original audio/visual equipment |
Unlimited
|
| Repairs guarantee (years) |
Lifetime
|
| Vandalism | Yes |
Telematics Car Insurance
3 products reviewed
Marshmallow
Move Plus
| Feature | Value |
|---|---|
| Cover limit for lost keys |
£0.00
|
| Courtesy car for duration of repair | Yes |
| Uninsured driver promise | Yes |
| Cover limit for Legal Liability Cover for property damage |
£20,000,000.00
|
| Underwriter |
Panel
|
| Cover limit for stolen keys |
£750.00
|
| Storage after accident | Yes |
| Cover for replacing original audio/visual equipment |
Unlimited
|
| New car replacement | Yes |
| Legal cover for manslaughter defence |
Unlimited
|
| Vermin & insects | No |
| Misfuelling | No |
| Cancellation fee (within 14 days, box not installed) |
£30.00
|
| 24hr helpline available | Yes |
| Self-installed or engineer-installed box? |
Unlimited
|
| Is device removal mandatory at the end of the contract? |
£20,000,000.00
|
| Is there an excessive speeding restriction? | Yes |
| Can your insurance be cancelled due to a poor driving score? | Yes |
| Can premiums increase due to driving score? | Yes |
| Curfew | No |
| Digital capability | Yes |
| Are children's car seats covered? | Yes |
| Cover limit for personal belongings inside car |
£250.00
|
| Cancellation fee (within 14 days) box installed |
£45.00
|
| Speed restrictions scenario |
Pass
|
Marshmallow
Move Orignal
| Feature | Value |
|---|---|
| Cover limit for lost keys |
£0.00
|
| Courtesy car for duration of repair | Yes |
| Uninsured driver promise | Yes |
| Cover limit for Legal Liability Cover for property damage |
£20,000,000.00
|
| Underwriter |
Panel
|
| Cover limit for stolen keys |
£750.00
|
| Storage after accident | Yes |
| Cover for replacing original audio/visual equipment |
Unlimited
|
| New car replacement | Yes |
| Legal cover for manslaughter defence |
Unlimited
|
| Vermin & insects | No |
| Misfuelling | No |
| Cancellation fee (within 14 days, box not installed) |
£30.00
|
| 24hr helpline available | Yes |
| Self-installed or engineer-installed box? |
Unlimited
|
| Is device removal mandatory at the end of the contract? |
£20,000,000.00
|
| Is there an excessive speeding restriction? | Yes |
| Can your insurance be cancelled due to a poor driving score? | Yes |
| Can premiums increase due to driving score? | Yes |
| Curfew | No |
| Digital capability | Yes |
| Are children's car seats covered? | Yes |
| Cover limit for personal belongings inside car |
£250.00
|
| Cancellation fee (within 14 days) box installed |
£45.00
|
| Speed restrictions scenario |
Pass
|
Marshmallow
Move
| Feature | Value |
|---|---|
| Cover limit for lost keys |
£0.00
|
| Courtesy car for duration of repair | No |
| Uninsured driver promise | No |
| Cover limit for Legal Liability Cover for property damage |
£20,000,000.00
|
| Underwriter |
Panel
|
| Cover limit for stolen keys |
£0.00
|
| Storage after accident | Yes |
| Cover for replacing original audio/visual equipment |
£0.00
|
| New car replacement | No |
| Legal cover for manslaughter defence |
Unlimited
|
| Vermin & insects | No |
| Misfuelling | No |
| Cancellation fee (within 14 days, box not installed) |
£30.00
|
| 24hr helpline available | Yes |
| Self-installed or engineer-installed box? |
Unlimited
|
| Is device removal mandatory at the end of the contract? |
£20,000,000.00
|
| Is there an excessive speeding restriction? | Yes |
| Can your insurance be cancelled due to a poor driving score? | Yes |
| Can premiums increase due to driving score? | Yes |
| Curfew | No |
| Digital capability | Yes |
| Are children's car seats covered? | No |
| Cover limit for personal belongings inside car |
£0.00
|
| Cancellation fee (within 14 days) box installed |
£45.00
|
| Speed restrictions scenario |
Pass
|
Commercial Vehicle Insurance
1 product reviewed
Marshmallow
Van Insurance (without courtesy car add-on)
| Feature | Value |
|---|---|
| Courtesy car for duration of repair | Yes |
| Uninsured driver promise | Yes |
| Cover limit for lost keys |
£0.00
|
| 24hr helpline available | Yes |
| New car replacement | Yes |
| Courtesy car provided if stolen / total loss | No |
| Windscreen repair excess |
£25.00
|
| Windscreen replacement excess |
£115.00
|
| Cover limit for stolen keys |
£750.00
|
| Cover for replacing original audio/visual equipment |
Unlimited
|
| Repairs guarantee (years) |
0 years
|
| Vandalism | Yes |
Courtesy Car (Add-on)
1 product reviewed
Marshmallow
Courtesy Car (theft and total loss)
Our unique Customer Experience Ratings help consumers find companies that offer a good service.
Car insurance
Ranked 49th of 49 providers reviewed
| Customer happiness score | 52.73% |
|---|---|
| Customer trust score | 51.08% |
| Complaints performance | 42.9% |
| Transparency rating | 56.42% |
|
Fairer Finance Score Reviewed Autumn 2026 |
50.78% |