Nationwide

Nationwide
Gold ribbon

Bank accounts

Ranked 3rd of 26 providers reviewed.

Customer happiness 74%
Customer trust 65%
Complaints performance 71%
Transparency rating 70%
Fairer Finance score
Reviewed Autumn 2017
70%
Gold ribbon

Credit cards

Ranked 4th of 36 providers reviewed.

Customer happiness 70%
Customer trust 64%
Complaints performance 71%
Transparency rating 55%
Fairer Finance score
Reviewed Autumn 2017
65%
Gold ribbon

Home insurance

Ranked 7th of 47 providers reviewed.

Customer happiness 63%
Customer trust 57%
Complaints performance 72%
Transparency rating 59%
Fairer Finance score
Reviewed Autumn 2017
63%
Bronze ribbon

Life insurance

Ranked 7th of 22 providers reviewed.

Claims score 98.54%
Complaints performance 87%
Transparency rating 59%
Fairer Finance score
Reviewed Autumn 2017
77%
Gold ribbon

Mortgages

Ranked 2nd of 21 providers reviewed.

Customer happiness 69%
Customer trust 58%
Complaints performance 74%
Transparency rating 64%
Fairer Finance score
Reviewed Autumn 2017
66%
Gold ribbon

Personal loans

Ranked 3rd of 25 providers reviewed.

Customer happiness 62%
Customer trust 58%
Complaints performance 71%
Transparency rating 61%
Fairer Finance score
Reviewed Autumn 2017
63%
Gold ribbon

Savings accounts

Ranked 6th of 34 providers reviewed.

Customer happiness 58%
Customer trust 61%
Complaints performance 71%
Transparency rating 76%
Fairer Finance score
Reviewed Autumn 2017
67%

Home insurance

Buildings & contents cover

Nationwide

Home Insurance (up to £50,000 contents)

4 stars
Escape of water excess i £350
Matching items i
Theft from outbuildings i £2,500
Trace & access i £5,000
Key and lock cover if lost i £750
New for old i
Alternative accommodation i £50,000
Money kept at home i £750
24 hour telephone helpline i

Nationwide

Home Insurance (more than £50,000 contents)

4 stars
Escape of water excess i £350
Matching items i
Theft from outbuildings i £5,000
Trace & access i £5,000
Key and lock cover if lost i £750
New for old i
Alternative accommodation i £50,000
Money kept at home i £1,000
24 hour telephone helpline i

Buildings only

Nationwide

Home Insurance (up to £50,000 contents)

4 stars
Key and lock cover if lost i £750
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £750
Property owner liability i £2,000,000
Escape of water excess i £350
Alternative accommodation i £50,000
24 hour telephone helpline i
Compulsory Excess i £50

Nationwide

Home Insurance (more than £50,000 contents)

4 stars
Key and lock cover if lost i £750
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £750
Property owner liability i £2,000,000
Escape of water excess i £350
Alternative accommodation i £50,000
24 hour telephone helpline i
Compulsory Excess i £50

Contents only

Nationwide

Home Insurance (up to £50,000 contents)

4 stars
Key and lock cover if lost i £750
Theft from outbuildings i £2,500
Matching Items i
Replacing keys and locks if stolen i £750
New for old i
Money kept at home i £750
Alternative accommodation i £15,000
Bicycle cover i Part of sum insured
24 hour telephone helpline i

Nationwide

Home Insurance (more than £50,000 contents)

4 stars
Key and lock cover if lost i £1,000
Theft from outbuildings i £5,000
Matching Items i
Replacing keys and locks if stolen i £1,000
New for old i
Money kept at home i £1,000
Alternative accommodation i £30,000
Bicycle cover i Part of sum insured
24 hour telephone helpline i

Pet insurance