Alpha Travel Insurance
Alpha Travel Insurance is a trading name of Infinity Insurance Solutions, which is part of the Kent-based insurance group Travel Insurance Facilities.
As its name suggests, the Travel Insurance Facilities group focuses on the provision and administration of travel insurance products.
The Alpha Travel Insurance brand offers a wide range of different policies, covering everything from annual travel policies through to specialist backpacker insurance.
It has a reasonable customer happiness score, as well as a decent transparency score. But it only scrapes together an average score for customer trust in our tables.
Its policies are underwritten by German insurer Union Reiseversicherung, which has a poor record on complaints handling. This drags Alpha's overall scores down, leaving it below average in our rankings.
It offers policy add-ons from a couple of other underwriters that can protect any gadgets that you choose to take with you on your trip. There are also products that can compensate you if your trip gets disrupted, for instance by a natural disaster.