The Co-operative Insurance Society is owned by the Co-operative Group, rather than private shareholders. Co-op Group is a mutual group, meaning that it is owned by its customers. It is the UK’s largest mutual business.
It offers a wide selection of insurance products for both individuals and businesses.
In spite of its recent financial difficulties, the Co-operative Insurance Society has relatively high complaints and happiness scores.
Co-operative Insurance's record on transparency isn't as reliable as its other scores, or those of some competitors. But it still picked up a Bronze Fairer Finance Ribbon for car insurance in our most recent review period.