Car insurance

Brand Customer
happiness

What does this mean? This score shows how happy a company's customers are with it. A higher score means a company has happier customers than most of its competitors.

Customer
trust

What does this mean? This score shows how much trust customers place in a brand. A higher score means more customers trust the brand than others in this sector.

Complaints
performance

What does this mean? This score shows how good a company is at handling complaints. A higher score means the company gets it right more often than its competitors.

Transparency
rating

What does this mean? This score shows how good a company is at telling you everything you need to know, in a language you can understand. A higher score means the company is more transparent than its competitors.

Fairer Finance score

CSIS

64% 50% 100% 58% 68%

NFU Mutual

80% 73% 64% 54% 68%

Tesco Bank

58% 46% 81% 69% 64%

Nationwide

67% 59% 69% 57% 63%

LV=

68% 51% 69% 61% 62%

More Than

60% 44% 75% 63% 60%

John Lewis

69% 56% 62% 54% 60%

Toyota Insurance

69% 59% 67% 45% 60%

Aviva

58% 45% 70% 61% 58%

Hastings Direct

53% 35% 73% 72% 58%

Saga

62% 48% 73% 49% 58%

Age UK

58% 46% 62% 67% 58%

RIAS

66% 52% 69% 44% 58%

50Plus Insurance

70% 55% 63% 42% 57%

Co-operative Insurance

64% 48% 69% 47% 57%

Sainsbury's

61% 48% 65% 53% 57%

Bell Insurance

60% 41% 73% 53% 57%

Kwik Fit

52% 38% 69% 68% 57%

General Accident

56% 35% 70% 64% 56%

Swinton

55% 38% 69% 62% 56%

Acorn Insurance

58% 52% 67% 46% 56%

Direct Line

58% 42% 65% 56% 55%

Churchill

56% 44% 65% 56% 55%

Marks & Spencer

63% 47% 69% 37% 54%

Sheilas' Wheels

56% 40% 77% 42% 54%

Quotemehappy

54% 39% 69% 52% 54%

Diamond

53% 36% 73% 53% 54%

Prudential

55% 40% 65% 54% 53%

Admiral

50% 37% 73% 53% 53%

RAC

57% 49% 69% 37% 53%

AA

56% 47% 60% 48% 53%

Castle Cover

61% 39% 69% 40% 52%

Zurich

59% 43% 68% 39% 52%

Privilege

52% 34% 65% 56% 52%

Axa

52% 39% 63% 53% 52%

Budget

56% 45% 69% 36% 51%

Swiftcover

54% 37% 63% 53% 51%

Post Office

57% 42% 69% 37% 51%

Esure

52% 35% 77% 42% 51%

Elephant

45% 33% 73% 53% 51%

Halifax

52% 41% 69% 37% 50%

Lloyds Bank

53% 35% 69% 37% 49%

1st Central

59% 35% 51% 48% 48%

Endsleigh

54% 40% 68% 31% 48%

Geoffrey Insurance

53% 34% 65% 38% 47%

Legal & General

45% 34% 69% 37% 47%

Zenith Insurance

50% 31% 63% 37% 46%

Dial Direct

44% 26% 69% 38% 45%

One Call Insurance

46% 27% 52% 50% 44%

GoSkippy

28% 20% 68% 39% 39%

Octagon Insurance Services

28% 20% 57% 34% 35%