1st November 2023
Why investment terms and conditions fall short
Investments terms and conditions are among the most difficult to read and understand of any sector - what's going wrong and how can they improve?
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12th May 2020
Hardwiring inclusivity into our document analysis and awards
This simple trick is something all firms can adopt and has the potential to unlock 3 million consumers.
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25th January 2018
Vulnerable customers: why you need to change your website
Your website and documents are currently big barriers for at least one in 10 people, who may be classed as vulnerable customers.
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