All the latest insight and commentary from James Daley and the Fairer Finance team.

Blog

Interest rates on credit cards are going to rocket

25 November 2016

Interest rates on credit cards are going to rocket

James Daley

Lloyds Bank is the latest to announce that it's pegging the interest rate on its credit card to the Bank of England base rate. That means only one thing - credit card rates are on course to get out of control.

Blog

Why do insurers charge us for paying by the month?

14 November 2016

Why do insurers charge us for paying by the month?

James Daley

Insurers are charging interest rates of up to 100% for paying by the month.

Blog

Who regulates the regulators?

4 November 2016

Who regulates the regulators?

James Daley

A head of steam is building behind the idea that the CMA's investigation into retail banking didn't go far enough. Now the FCA is taking matters into its own hands. How can we stop wasting millions in poor regulation?

Blog

Mutually-owned companies starting to show their advantage

22 October 2016

Mutually-owned companies starting to show their advantage

James Daley

Fairer Finance's Autumn 2016 ratings are now live on our site - and mutuals are dominating. But a small, savvy group of their competitors are coming after them.

Blog

Most companies' customer communications aren't compliant

14 October 2016

Most companies' customer communications aren't compliant

James Daley

The FCA has published the latest update on its Smarter Communications work - and pressure is building on companies to rethink the way they talk to their customers. Our analysis shows that as things stand, most companies are failing.

Blog

Can the CMA clean up comparison sites?

7 October 2016

Can the CMA clean up comparison sites?

James Daley

The CMA inquiry into comparison sites is a great opportunity to get these excellent services working even better for consumers. But will they be bold enough to make the changes that are necessary?

Blog

Critical illness cover - the insurance policy with disappointment built in

19 September 2016

Critical illness cover - the insurance policy with disappointment built in

James Daley

Critical illness cover has become so complicated that it's impossible for consumers to ever understand quite what they're buying.

Blog

Why are we still being charged for paying by credit card?

11 August 2016

Why are we still being charged for paying by credit card?

James Daley

Fairer Finance has launched a new campaign to put a stop to charges for paying by credit card. We believe its already against the rules - and it's time for government agencies to start enforcing.

Blog

FCA lets the credit card industry off the hook

27 July 2016

FCA lets the credit card industry off the hook

James Daley

The FCA's credit card market study was a long time coming. But there's little in there that will address the lack of transparency and irresponsible lending in the sector.

Blog

Supreme Court decision illustrates why insurers are so mistrusted

20 July 2016

Supreme Court decision illustrates why insurers are so mistrusted

James Daley

The Supreme Court has ruled that it's ok for consumers to lie to their insurers, as long as the lie is inconsequential to the claim. It's a victory for common sense, and the industry's reaction has been revealing.