All the latest insight and commentary from James Daley and the Fairer Finance team.
Blog
16 March 2016
Government needs to help people get smarter at managing their money
The Money Advice Service never quite lived up to its potential - and now it's being shut down. It's bad news for consumers.
Blog
9 March 2016
If consumer charities can’t show constraint on high pay, how can we expect banks to?
News that Which?'s chief executive is to earn over £800,000 this year undermines its cause to create a fairer financial services market
Blog
1 March 2016
The confusing world of insurance excesses
Understanding your insurance policy's excess is no longer as simple as it once was. And why is it called an excess anyway?
Blog
26 February 2016
Is it time for corporate hospitality to be banned?
Insurance companies and fund managers take their favourite financial advisers to the races or the football all the time. Surely, their independence is compromised.
Blog
15 February 2016
Has the regulator left banks and insurers living in fear?
Many banks and insurers have become so scared of breaking the rules that they are going to ridiculous lengths to prove they're on the right side of the law
Blog
5 February 2016
Should charities be banned from offering financial services?
Age UK has come under fire for making millions from its energy and insurance businesses - often failing to give ts customers the best possible deal. It's mistake was working with just one company in each sector.
Blog
3 February 2016
Are insurers becoming evil?
A new report has warned that the precision of insurance pricing presents social dangers that no one appears to be keeping an eye on. Is it time for a rethink about how insurance works?
Blog
1 February 2016
Are airlines still overcharging us for paying by card?
It's almost four years since rules came in to stop companies penalising their customers for paying by card. But new evidence suggests that many travel companies may never have abided with the rules.
Blog
25 January 2016
Insurers need to resist the Big Brother temptation
A new report by the Insurance Fraud Taskforce is proposing to snoop on consumers while they use comparison sites.
Blog
18 January 2016
If your documents include 200 word sentences, you are in breach of FCA rules
As part of our Spare Us the Small Print campaign, we've compiled a list of the financial services world's longest sentences. Some run to over 200 words. It's time for the regulator to take action.