All the latest insight and commentary from James Daley and the Fairer Finance team.
Blog
13 June 2014
Time for comparison sites to be brought down a peg
With Snoop Dogg now fronting their adverts, have comparison sites got too big for their boots? The competition regulator thinks so
Blog
11 June 2014
Payday loans are more dangerous than cigarettes
The competition regulator's report into payday lending misses the point. This market doesn't need to be made more competitive, it needs to be made less accessible.
Blog
10 June 2014
Tesco’s bank account reviewed
Tesco's new bank account is decent value but offers no surprises. It's hard to see how it will shake up the market.
Blog
9 June 2014
Surely gamblers deserve good consumer protection too
Online gambling promotions are full of tricks and traps. In any other industry, surely the regulator would be all over them.
Blog
6 June 2014
Can Royal London shake up the over 50s plan market?
Royal London has launched a fairer, more competitive over 50s plan. But in a commercially competitive market, it will need some stamina if it is to succeed.
Blog
5 June 2014
Lloyds is heading in the right direction on complaints
Lloyds had one of the worst track records for complaints handling five years ago. It deserves some credit for the progress it's made.
Blog
4 June 2014
The Queen paves the way for intergenerational pensions warfare
Today's Queen's Speech unveils government plans to introduce Dutch style pensions to the UK. They could bring a better retirement to millions, but they also come with built in squabbles between generations.
Blog
3 June 2014
Spotlight on the AA: a mixed bag in financial services
The AA has incredibly happy customers in the car breakdown market. But when it comes to financial services, its track record is a mixed bag.
Blog
30 May 2014
When should the bank pick up the bill for fraud?
Banks are obliged to refund you if you're a victim of certain types of fraud. But when it comes to scams, the responsibility often lies with the customer. So what's the difference between a scam and a fraud?
Blog
29 May 2014
Hiscox is the first to sign up to Fairer Finance’s endorsement scheme
The first company to sign up to our endorsement scheme gets the wheels rolling on our mission to change markets for consumers.