Car insurance

Brand Customer
happiness

What does this mean? This score shows how happy a company's customers are with it. A higher score means a company has happier customers than most of its competitors.

Customer
trust

What does this mean? This score shows how much trust customers place in a brand. A higher score means more customers trust the brand than others in this sector.

Complaints
performance

What does this mean? This score shows how good a company is at handling complaints. A higher score means the company gets it right more often than its competitors.

Transparency
rating

What does this mean? This score shows how good a company is at telling you everything you need to know, in a language you can understand. A higher score means the company is more transparent than its competitors.

Fairer Finance score

NFU Mutual

82% 75% 67% 59% 71%

CSIS

63% 49% 100% 61% 69%

Tesco Bank

57% 45% 85% 70% 64%

Nationwide

67% 57% 69% 58% 63%

LV=

67% 52% 69% 63% 62%

Sainsbury's

62% 46% 77% 59% 61%

RIAS

66% 53% 66% 57% 60%

Age UK

59% 51% 62% 68% 60%

Ford

64% 54% 67% 56% 60%

John Lewis

65% 57% 62% 56% 60%

Aviva

58% 46% 69% 60% 58%

Saga

61% 48% 74% 49% 58%

Sheilas' Wheels

57% 41% 78% 55% 58%

Toyota Insurance

66% 55% 68% 42% 58%

Hastings Direct

54% 36% 69% 72% 58%

50Plus Insurance

66% 54% 62% 48% 57%

Swinton

56% 39% 69% 63% 57%

Co-operative Insurance

61% 47% 72% 47% 57%

More Than

58% 43% 74% 53% 57%

Churchill

57% 45% 69% 56% 57%

Direct Line

58% 43% 69% 56% 57%

Swiftcover

57% 38% 67% 62% 56%

esure

53% 36% 78% 55% 56%

Budget

60% 47% 66% 50% 56%

Diamond

54% 37% 75% 55% 55%

Quotemehappy

58% 43% 69% 48% 55%

RAC

57% 49% 66% 46% 55%

Admiral

51% 37% 75% 55% 55%

Axa

52% 37% 67% 62% 54%

AA

55% 47% 62% 53% 54%

Zurich

58% 43% 73% 43% 54%

Bell Insurance

52% 35% 75% 55% 54%

General Accident

50% 32% 69% 64% 54%

Privilege

51% 34% 69% 59% 53%

Marks & Spencer

60% 47% 66% 37% 52%

Post Office

58% 41% 66% 44% 52%

Halifax

57% 43% 66% 41% 52%

Elephant

41% 31% 75% 55% 51%

Endsleigh

52% 38% 81% 31% 50%

Acorn Insurance

50% 45% 68% 36% 50%

Lloyds Bank

53% 37% 66% 41% 49%

Zenith Insurance

49% 32% 64% 48% 48%

1st Central

58% 36% 51% 43% 47%

Legal & General

47% 33% 66% 41% 47%

Dial Direct

44% 23% 66% 50% 46%

Geoffrey Insurance

51% 27% 64% 38% 45%

One Call Insurance

48% 30% 48% 38% 41%

GoSkippy

32% 19% 69% 36% 39%